Véronique Roy Jwls' Jewelry Warranty

Veronique Roy Jwls Quality Guarantee

At Veronique Roy Jwls, we take pride in the exceptional quality of our jewelry, which is carefully designed and handcrafted in our Montreal studio. Each piece is meticulously inspected before shipping to ensure it meets our high standards of design and craftsmanship.

What to Do if You Find a Defect?

While we strive for perfection in every piece, if you receive an item with a defect caused by a manufacturing error, we are here to make it right. Please contact us at hello@veroniqueroyjwls.com with details about the issue and include photos of the item. We will handle your request promptly and with care.

Returns and Refunds

For more information about our returns and refund policy, please visit the dedicated section on our website. We are committed to providing you with efficient and reliable after-sales service.

Replacing Defective Jewelry

We stand behind the quality of our jewelry. If a problem is found to be the result of a manufacturing defect, we will replace your piece at no additional cost. This warranty reflects our commitment to your satisfaction and our confidence in the durability and craftsmanship of our creations.

Built to Last

Choosing a Véronique Roy Jwls piece means investing in artisanal jewelry designed to stand the test of time. Our jewelry is more than just an accessory—it is a unique creation meant to accompany you for years to come.

Thank you for trusting Véronique Roy Jwls for your handmade jewelry needs. If you have additional questions or require assistance, don’t hesitate to reach out. We’re always happy to help!